If the signal measured with your L-Check is below the specified range, consider the following steps to address potential issues:
1. Ensure Proper Insertion
Verify that the L-Check is fully inserted into the measurement chamber of the BTL1 Luminometer. A common issue is incomplete insertion, often caused by the black clamp on the L-Check not being fully secured in the measurement chamber. This can lead to reduced RLU (Relative Light Unit) readouts.
2. Inspect the White Tip
Check the white tip of the L-Check for black residues, which can absorb light and lower the signal. If residues are present, clean the tip using a dry or slightly damp cosmetic towel. For damp cleaning, use water or 70 % ethanol as a wetting agent.
If the signal remains low after performing these checks, please contact techsupport@nemistech.com for further assistance.
